Shipping Policy
Thank you for shopping with Hype Haven. We aim to deliver your orders safely and on time. Please read our Shipping Policy carefully.
1. Order Processing Time
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume or unexpected delays, processing may take additional time.
2. Shipping Time
Estimated delivery times:
- Within Bihar: 2–5 business days
- Other States in India: 4–7 business days
Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on delivery location and order weight.
- Free shipping offers, if applicable, will be clearly mentioned on the website.
4. Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email/SMS
- Tracking details (if available)
You can use the tracking number to check your delivery status.
5. Delivery Issues
If you face any delivery-related issues such as:
- Delayed delivery
- Damaged package
- Missing items
- Incorrect address problems
Please contact us within 48 hours of delivery.
📧 Email: help.hypehaven@gmail.com
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
Fashion Gram will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
7. Non-Serviceable Areas
Some remote locations may not be serviceable by our courier partners. In such cases, we may contact you for an alternate address or issue a refund if shipping is not possible.
8. International Shipping
Currently, Fashion Gram ships only within India unless otherwise mentioned on the website.
9. Contact Information
For shipping-related questions, contact us:
Hype Haven
Gandhi Maidan, Hotel Aman, Braham Sthan Path, Sheikhpura, Patna, Bihar, India
📧help.hypehaven@gmail.com