Privacy Policy

At HypeHaven, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Personal Details: Name, email address, phone number, shipping & billing address

  • Payment Information: Collected securely via our payment gateway (we do not store your card/bank details)

  • Order History

  • Device & Browsing Info: IP address, browser type, device type, location (approximate), and pages visited

  • Communication Data: Messages or emails sent to us

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you about your orders or queries

  • Send updates, promotional emails, or offers (you can opt-out anytime)

  • Improve our website’s performance and user experience

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal data to third parties.

However, we may share information with:

  • Courier & Logistics Partners: For delivery of your orders

  • Payment Gateways: For secure processing of transactions

  • Service Providers: Who help us operate our website and business (e.g., hosting, email services)

  • Legal Authorities: If required by law or to protect our rights

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to:

  • Improve user experience

  • Track website performance

  • Show relevant advertisements (if any)

You can disable cookies via your browser settings, but some features of the website may not work properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing emails anytime

To request data access or deletion, email us at 📧 help.hypehaven@gmail.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please read their policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised date. Continued use of our site means you accept those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us at:
📧 help.hypehaven@gmail.com
📍 Khidarpur, Kolkata – 700001, India